Go-live is the start, not the finish. We keep your SAP Business One or S/4HANA environment healthy, secure, and improving. Incidents get resolved, systems stay monitored, and the tuning work never stops.
A successful implementation is only worth as much as the support behind it. Once your SAP Business One or S/4HANA system is live, SorceTek's ERP managed services keep it running well: incident resolution, proactive monitoring, patching and upgrades, performance tuning, user support, and continuous optimization. One accountable team, one defined SLA. Because we also deliver SAP implementation, upgrades, and customizations through our Professional Services practice, the team that supports you understands SAP at the transaction and configuration level, not just the infrastructure underneath it. It's built for growing manufacturers, distributors, and service firms that need their ERP dependable without staffing an internal SAP team. Based in Texas and serving clients nationwide.
SLA-backed resolution of SAP incidents and user requests, handled by consultants who understand your configuration rather than bounced to a generic queue.
Proactive monitoring of jobs, database, and performance, plus managed patching and upgrades, keeps your ERP secure and current with minimal disruption.
Ongoing tuning, report refinement, and process improvement turn a stabilized system into one that keeps getting better as your business grows.
Complete post go-live coverage for SAP Business One and S/4HANA, delivered as a predictable monthly service with a defined SLA.
We document your SAP environment, configuration, integrations, and customizations, and baseline performance so we know exactly what we're supporting.
We define priority tiers, response and resolution targets, and escalation paths so accountability for your ERP is clear and contractual.
We monitor jobs, database, and performance, apply patches and upgrades on schedule, and catch issues before they reach your users.
SAP incidents and user requests are resolved under SLA by consultants who understand your system at the transaction and config level.
Regular reviews surface tuning opportunities, process improvements, and a roadmap so your ERP keeps delivering more over time.
End-to-end SAP Business One and S/4HANA implementation. Our managed services team picks the build up after go-live.
Learn more → Professional ServicesPlan and execute SAP version upgrades cleanly, then keep the upgraded system healthy with managed support.
Learn more → Managed ITSLA-backed, U.S.-based support with SAP-aware agents and full ticket tracking from first contact to resolution.
Learn more →Start with a free assessment of your SAP environment. We'll review its health, support gaps, and optimization opportunities, then propose a managed services model with cost certainty.
No obligation. Response within 4 business hours.