The Benefits of Hosted VoIP for Small Businesses

The Benefits of Hosted VoIP for Small Businesses

In the past, small businesses have had to rely on expensive, clunky landlines to communicate with customers and employees.

However, with the advent of hosted VoIP (Voice over Internet Protocol) options, small businesses can now take advantage of many of the same features and benefits that have long been enjoyed by large enterprises.

Below, we’ll discuss some of the key reasons why small businesses should consider making the switch to hosted VoIP.

Flexibility

One of the biggest advantages of hosted VoIP is its flexibility. With hosted VoIP, small businesses can easily add new users and lines as needed, without having to worry about complex equipment installations or upgrades.

This can be a major advantage when compared to traditional landline systems, which often require significant upfront investments and can be challenging (and expensive) to scale up or down.

Cost Savings

In addition to being more flexible, hosted VoIP solutions are also much more affordable than traditional landline systems.

With hosted VoIP, there’s no need to purchase expensive hardware or pay for complex maintenance contracts. Instead, small businesses can simply pay a monthly fee for their service, which can quickly result in significant cost savings.

Improved Functionality

Finally, it’s important to note that hosted VoIP solutions offer many features and functions that simply aren’t possible with traditional landline systems.

For example, many hosted VoIP providers offer call forwarding, call recording, voicemail-to-email integration, and more. This can give small businesses a big boost in terms of productivity and efficiency.

As you can see, there are many good reasons why small businesses should consider making the switch to hosted VoIP solutions. From increased flexibility and cost savings, to improved functionality, there are plenty of benefits to be gained by making the switch.

So if your small business is still using a traditional landline system, it may be time to start exploring your hosted VoIP options!

Get Started With Hosted VoIP Today

If you’re thinking about making the move to hosted VoIP, we’d love to help you get started. Our custom solutions give your team the accessibility, reliability, and efficiency they need to perform at their best.

3 Secrets to Effectively Outsourcing Your IT Services

3 Secrets to Effectively Outsourcing Your IT Services

Outsourcing your company’s IT can come with numerous benefits. Improved scalability, more robust security, better control over IT costs and increased time to focus on your company’s core mission, just to name a few.

Of course, finding the right technology group with the skill and expertise to oversee your IT is of the utmost importance, along with hiring a company that deserves your trust.

Here are a few considerations to keep in mind when you are ready to outsource your IT services, and want to do so effectively.

1. Hire Smart, Not Fast

Entering into a partnership with another entity is a big decision. Doing some research ahead of time, conducting interviews, checking references, similar to how you would hire a new employee, are important steps.

While this means the process could take longer, it will pay off in the end. Putting in the extra legwork means you are more likely to find the best IT partner with the right expertise for your industry and organization

2. Communicate Goals and Scope

Be clear about what you want out of the partnership, including your expectations and the extent to which you are looking for assistance.

Think about what IT services your organization can handle on its own, and what type of help you need from an expert provider. Do you want someone who can improve your overall network design? Do you require basic support services for daily troubleshooting? Make your goals and expectations clear.

A good service provider will also ask you a lot of questions regarding your potential needs. Finally, the goals and scope must be detailed in your final contract to keep everyone on the same page.

3. Culture and Values Fit

This is an ongoing partnership. Technology evolves, and the needs of your company change over time. Additionally, you are entering into a long-term relationship with a team that has access to your organization’s sensitive data and information.

Finding a group you work well with and can trust, and that you know will be loyal to making sure your business thrives is imperative. Finally, make sure your values align with one another. If your company values taking ownership, integrity and commitment, find an IT company who feels the same.

Effective outsourced IT services means having experts on your side who lessen your workload, improve efficiency and relieve stress. Finding the right partnership might take extra time, but your organization will ultimately benefit.

See Why SorceTek Should Be Your IT Partner

We believe every business is different and deserves a custom IT solution. Your IT stack should work for you and your business to increase productivity, protect vital data, and ultimately help you serve your customers.

Before we start, we’ll sit down together and discuss your unique pain points. After we have a clear understanding of your needs, we’ll make recommendations, and implement solutions. 

Entering into a partnership with an organization that shares your values, with clear goals and expectations in place is vital. If you’re interested in outsourcing some or all of your IT services, reach out to SorceTek to learn more about our partnered approach, we’d love to talk.