Outsourcing IT Services | 3 Secrets to Outsource IT Services

3 Secrets to Effectively Outsourcing Your IT Services

By Kayden Michael

Outsourcing your company’s IT can come with numerous benefits. Improved scalability, more robust security, better control over IT costs and increased time to focus on your company’s core mission, just to name a few.

Of course, finding the right technology group with the skill and expertise to oversee your IT is of the utmost importance, along with hiring a company that deserves your trust.

Here are a few considerations to keep in mind when you are ready to outsource your IT services, and want to do so effectively.

1. Hire Smart, Not Fast

Entering into a partnership with another entity is a big decision. Doing some research ahead of time, conducting interviews, checking references, similar to how you would hire a new employee, are important steps.

While this means the process could take longer, it will pay off in the end. Putting in the extra legwork means you are more likely to find the best IT partner with the right expertise for your industry and organization

a middle aged man sitting behind a computer helping with IT technologies

how to effectively outsource your IT services

2. Communicate Goals and Scope

Be clear about what you want out of the partnership, including your expectations and the extent to which you are looking for assistance.

Think about what IT services your organization can handle on its own, and what type of help you need from an expert provider. Do you want someone who can improve your overall network design? Do you require basic support services for daily troubleshooting? Make your goals and expectations clear.

A good service provider will also ask you a lot of questions regarding your potential needs. Finally, the goals and scope must be detailed in your final contract to keep everyone on the same page.

3. Culture and Values Fit

This is an ongoing partnership. Technology evolves, and the needs of your company change over time. Additionally, you are entering into a long-term relationship with a team that has access to your organization’s sensitive data and information.

Finding a group you work well with and can trust, and that you know will be loyal to making sure your business thrives is imperative. Finally, make sure your values align with one another. If your company values taking ownership, integrity and commitment, find an IT company who feels the same.

Effective outsourced IT services means having experts on your side who lessen your workload, improve efficiency and relieve stress. Finding the right partnership might take extra time, but your organization will ultimately benefit.

See Why SorceTek Should Be Your IT Partner

We believe every business is different and deserves a custom IT solution. Your IT stack should work for you and your business to increase productivity, protect vital data, and ultimately help you serve your customers.

Before we start, we’ll sit down together and discuss your unique pain points. After we have a clear understanding of your needs, we’ll make recommendations, and implement solutions. 

Entering into a partnership with an organization that shares your values, with clear goals and expectations in place is vital. If you’re interested in outsourcing some or all of your IT services, reach out to SorceTek to learn more about our partnered approach, we’d love to talk.