Terms and Conditions

Last Updated: April 24, 2025

Welcome to SorceTek Technology Group (“we,” “us,” or “our”), a technology management service provider based in Frisco, Texas. These Terms of Service (“Terms”) govern your access to and use of our website SorceTek.com (the “Website”) and the services we provide, including IT management, consulting, and technology solutions (collectively, the “Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By using our Website or Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

SorceTek Technology Group provides technology management services, including but not limited to IT infrastructure management, cybersecurity consulting, software implementation, and technical support. The specific scope of Services will be outlined in a separate service agreement or contract between you and SorceTek Technology Group.

3. User Responsibilities

You agree to:

• Provide accurate, complete, and current information when engaging with our Services.

• Use the Website and Services in compliance with all applicable local, state, and federal laws, including those in Frisco, Texas.

• Not use the Website or Services for any unlawful, fraudulent, or unauthorized purpose, including hacking or attempting to bypass security measures.

• Not attempt to interfere with, disrupt, or reverse-engineer the Website, its software, or its underlying systems.

4. Payment Terms

• Fees: Fees for our Services will be specified in the applicable service agreement. All fees are non-refundable unless otherwise stated.

• Payment Schedule: Payments are due as outlined in the service agreement. Late payments may incur additional fees or result in suspension of Services.

• Taxes: You are responsible for any applicable taxes related to the Services, unless otherwise specified.

5. Intellectual Property

• Our Content: All content on the Website, including text, graphics, logos, software, and documentation, is the property of SorceTek Technology Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• Your Content: Any materials you provide to us (e.g., data, configurations, or feedback) remain your property. By providing such materials, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process them solely to provide the Services.

6. Confidentiality

We will maintain the confidentiality of any sensitive information you provide to us, as outlined in our Privacy Policy or service agreement. You agree to keep confidential any proprietary information we share with you, including software, methodologies, or trade secrets, during the course of providing Services.

7. Termination

• By You: You may terminate your use of the Services by providing written notice as specified in your service agreement.

• By Us: We may terminate or suspend your access to the Website or Services if you violate these Terms, fail to make payments, or engage in conduct that we deem harmful to our business.

• Effect of Termination: Upon termination, any outstanding fees remain due, and you must cease using the Website or Services.

8. Limitation of Liability

To the fullest extent permitted by Texas law, SorceTek Technology Group will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to data loss or business interruption. Our total liability for any claim will not exceed the amount you paid us for the Services in the preceding six (6) months.

9. Indemnification

You agree to indemnify and hold harmless SorceTek Technology Group, its officers, employees, and affiliates from any claims, losses, or damages (including reasonable attorneys’ fees) arising from your use of the Website or Services, your violation of these Terms, or your violation of any third-party rights.

10. Disclaimers

• The Website and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

• We do not guarantee that the Website or Services will be uninterrupted, secure, or error-free, or that data will be protected against loss or unauthorized access.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the state or federal courts located in Collin County, Texas.

12. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the Website with the “Last Updated” date. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms.

13. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, cyberattacks, or government regulations.

14. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: [email protected]

• Address: 5 Cowboys Way, Suite 300, Frisco, Texas 75034

• Phone: 888-819-2298