Silver Managed Services enhances our Bronze offering by including basic managed security services for your workstations, using industry-leading Bitdefender or Sophos antivirus solutions. This package provides IT infrastructure management for workstations, business applications, and endpoint security, but assumes you provide and manage your own password management solution, as password manager management is not included. We strongly recommend maintaining robust, self-managed password management to ensure comprehensive security. Silver is ideal for SMEs seeking managed IT services with foundational endpoint protection.
Key Features:
Workstation management
Business application support and maintenance
Endpoint security management with Bitdefender or Sophos
Proactive system monitoring
Access to SorceTek help desk (Monday–Friday, 9 AM ET–9 PM ET, excluding US holidays)
Requires: Client-provided and client-managed password management
Pricing: $175 per user
Conditions:
Business applications are limited to standard Google Workspace or Office 365 applications (e.g., email, word processing, spreadsheets). Support for additional applications may incur extra charges.
Support for multiple office locations is subject to additional charges.
Onsite visits could incur additionalcost.
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