Bronze Managed Services

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Bronze Managed Services delivers essential IT infrastructure management for your workstations and business applications, ensuring smooth operation and productivity. This package is designed for SMEs that provide and manage their own endpoint protection and password management solutions, as these are not included or managed by us. We strongly recommend maintaining robust, self-managed endpoint security and password management to protect your systems, as this package does not cover security management or liability for cyber attacks.

Key Features:

  • Workstation management

  • Business application support and maintenance

  • Proactive system monitoring

  • Access to SorceTek help desk (Monday–Friday, 9 AM ET–9 PM ET, excluding US holidays)

  • Requires: Client-provided and client-managed endpoint protection and password management

  • Pricing: $150 per user

Conditions:

  • Business applications are limited to standard Google Workspace or Office 365 applications (e.g., email, word processing, spreadsheets). Support for additional applications may incur extra charges.

  • Support for multiple office locations is subject to additional charges.

  • Onsite visits could incur additional cost.

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